Privacy Policy

Introduction

Kitchen Pipeline Marketing ("we", "us", "our") is a specialist digital marketing agency working with kitchen businesses in the UK and US. This policy explains how we handle personal data collected through our website and services. We are committed to protecting your privacy and handling your data transparently.

Who We Are

Kitchen Pipeline Marketing is a trading name of Zebrand Ltd, a company registered in England and Wales.

• Company number: 14219265
• Registered address: 20 Coniston Road, Barrow Upon Soar, Loughborough, England, LE12 8PS
• Website: kitchenpipeline.com
• Contact: [email protected]

Information We Collect

We collect the following types of information:

• Contact details you give us, including your name, email address and phone number, submitted through our enquiry forms.
• Information about your business that you share with us during an enquiry or a strategy session.
• Technical data collected automatically when you use the site, including your IP address, browser type, device type and the pages you visit.

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and arrange strategy sessions.
• Provide the marketing services you engage us for.
• Send you relevant information about our services, where you have agreed to receive it.
• Improve our website and understand how it is used.
• Meet our legal and regulatory obligations.

Lawful Basis for Processing

We rely on the following lawful bases to process personal data:

• Consent, where you have submitted an enquiry or opted in to receive communications from us.
• Legitimate interests, to operate and improve our business and to respond to enquiries we receive.
• Contractual necessity, where we are delivering services to you.

Cookies and Tracking

Our website uses cookies and similar technologies to understand how the site is used and to measure the performance of our marketing. This includes analytics and advertising tools such as Google Analytics, Google Ads and Meta advertising tools.

These tools may set cookies that help us measure how our campaigns perform. Most browsers let you control or block cookies through their settings, and you can adjust those settings at any time.

Sharing Your Information

We do not sell your personal data.

We share data only with the service providers who help us operate the business, and only for the purposes described in this policy. These include our CRM and email platform, our analytics and advertising providers, and our hosting providers.

Some of these providers may process data outside the UK and the EEA. Where that happens, we take steps to make sure appropriate safeguards are in place.

How Long We Keep Your Data

We keep enquiry data only for as long as it is necessary for the purposes set out in this policy, or for as long as the law requires. When data is no longer needed, we delete it or anonymise it.

Your Rights

You have the right to:

• Access the personal data we hold about you.
• Have inaccurate data corrected.
• Request that we erase your data.
• Restrict or object to how we process your data.
• Request data portability.
• Withdraw your consent at any time.

To make a request, email [email protected]. We will respond within one month.

If you are in the UK, you also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Data Security

We use appropriate technical and organisational measures to protect the personal data we hold. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security, but we take reasonable steps to keep your data safe.

Third-Party Links

Our website links to third-party websites and platforms. We are not responsible for the privacy practices of those sites, and we recommend reading their privacy policies before sharing any information with them.

Changes to This Policy

We may update this policy from time to time. The effective date below shows when it was last revised.

Contact Us

If you have questions about this policy or about the data we hold, email [email protected].

Last updated: 27 August 2026